Legal Notice
This is a template cookie policy. Please review with legal counsel before publication. This document should be customized to reflect your actual cookie usage and comply with applicable privacy laws in your jurisdiction.
Cookie Policy
This Cookie Policy explains how Truth or Touch® uses cookies and similar technologies to enhance your experience and protect your privacy.
Last updated: March 15, 2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website or use our mobile app. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies.
How We Use Cookies
We use cookies for several important purposes:
- Security: Protect your account and prevent unauthorized access
- Functionality: Remember your preferences and settings
- Performance: Understand how our service is used and improve it
- Analytics: Measure and analyze usage patterns (anonymized)
- Communication: Enable secure messaging and real-time features
Types of Cookies We Use
Essential Cookies
RequiredRequired for basic website functionality
Examples:
- User authentication
- Security features
- Load balancing
Retention:
Session or until logout
Analytics Cookies
OptionalHelp us understand how users interact with our service
Examples:
- Page views
- Session duration
- User journey tracking
Retention:
Up to 2 years
Functional Cookies
OptionalRemember your preferences and enhance user experience
Examples:
- Language preferences
- Theme settings
- Customization choices
Retention:
Up to 1 year
Third-Party Cookies
We may use third-party services that place cookies on your device. These include:
- Analytics Services: To understand how users interact with our platform
- Security Services: To protect against fraud and abuse
- Performance Monitoring: To ensure our service runs smoothly
- Customer Support: To provide help and support services
These third parties have their own privacy policies and cookie policies, which we encourage you to review.
Managing Your Cookie Preferences
In-App Controls
You can manage your cookie preferences through your account settings. We provide granular controls for different types of cookies, allowing you to choose what data you're comfortable sharing.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Allow only first-party cookies
- Delete existing cookies
- Set up notifications when cookies are set
Important: Blocking essential cookies may prevent you from using certain features of Truth or Touch®, including login and security functions.
Mobile App Data
Our mobile app uses similar technologies to cookies, including:
- Local Storage: To store user preferences and app settings
- Device Identifiers: For security and fraud prevention
- Analytics SDKs: To understand app performance and usage
- Push Notifications: To send you important updates (with permission)
You can manage these through your device settings and our in-app privacy controls.
Data Protection and Privacy
We are committed to protecting your privacy when using cookies and similar technologies:
- We never use cookies to access your intimate conversations or content
- Analytics data is anonymized and aggregated
- We regularly review and minimize data collection
- All cookie data is encrypted and securely stored
- We comply with applicable privacy laws (GDPR, CCPA, etc.)
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes through our app or website.
Contact Us
If you have questions about our use of cookies or this policy, please contact us:
Email: support@truthortouch.com
Subject Line: "Cookie Policy Inquiry"
Response Time: We respond within 7 business days
Your Rights
Depending on your location, you may have specific rights regarding cookies and tracking:
- Consent Withdrawal: You can withdraw consent for non-essential cookies at any time
- Data Access: Request information about what cookie data we have about you
- Data Deletion: Request deletion of your cookie data
- Opt-Out: Opt out of certain tracking and analytics cookies
To exercise these rights, please use the controls in your account settings or contact us directly.